Keynote Presenter and Author, Why I Don’t Work Here Anymore

At Symposium 2019: Get Your Game On, Dr. Kusy will present, Toxic Behaviors in Healthcare: Team Strategies to Improve Respectful Engagement and the Patient Experience

Dr. Mitchell Kusy, Author of “Why I Don’t Work Here Anymore” Dr. Kusy is an international speaker and author. His evidence-based keynote is insightful and valuable. You’ll leave with tools that can be implemented immediately.

“I had the pleasure of not only reading Dr. Kusy’s latest book, “Why I Don’t Work Here Anymore”, but hearing him. At some point in time, we all work with a toxic person and Dr. Kusy’s knowledge on how to identify these individuals, work with these individuals and their different behaviors, and continue moving forward in your own career have been an exceptional lesson. I think this will be a game changer!”

There are often referred to as narcissists, bullies, and clever chameleons who knock down to those without perceived power, but kiss up to those with power,” said Dr. Mitch Kusy, author of Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle healthcare professionals in public and private as their modus operandi. We experience the angst they cause but are often unaware of their financial cost and, most importantly, their erosion of patient safety, the patient experience, and team performance. Until now. In this keynote address Dr. Mitch Kusy shares the results of his extensive 3-year national study with over 400 individuals on toxic personalities—with a whopping 39% from healthcare! They are the #1 reason good people quit. In fact, 31% of  nurses reported they quit as a result of their disruptive behaviors. This keynote address extends beyond intuition, which is often proven wrong, in how to handle these Dr. Jekylls and Mr. Hydes who run the gamut from physician to nurse to an administrator to direct care staff—from soup to nuts! No one is immune from the toll they take on others. Learn what to do and what not to do to create respectful cultures of everyday civility that mean business!